BIS Indemnity Solutions

We create bespoke insurance solutions to protect the viability of GP Practices.

With over 15 years’ experience in the medical sector and extensive cross-sector knowledge, we provide GP Practices with exclusive and comprehensive insurance coverage to meet their ever-evolving needs.  

As an appointed representative of TMD Insurance Group - an FCA regulated insurance broker with over 40 years of industry experience - BIS was incorporated to offer specialist insurance solutions for medical professionals across the UK. Working collaboratively with you, our passionate and skilled team will seek to understand your practice’s needs, ensuring we can secure the most appropriate cover.

Client satisfaction is our priority; creating long-term relationships that are built on trust and respect, we have established a reputation for reliability. With BIS as your insurance advisor, you can be confident that your bespoke insurance solution will be comprehensive, cost-effective and adaptable to meet the changing demands and needs of your GP Practice.

COVID-19 Update

In light of the coronavirus (COVID-19) pandemic and the constantly evolving national emergency we are all facing we would like to reassure our clients and partners and update you on the steps we are taking.

The ABI (Association of British Insurers) is reassuring people that its member motor and home insurers are offering enhanced help and support to all their customers who may be affected by the impact of Coronavirus (Covid-19).
This press release can be viewed by clicking here.

The health, safety and wellbeing of our employees and clients remains our highest priority. We would like to assure you that Bespoke Indemnity Solutions are prepared as far as possible for any disruption that may occur and there is currently no impact or reduction in service levels across our business. We are open for business as usual and ready to support you when you need.

However, given the rapidly evolving nature of the COVID-19 pandemic we have closed our office until further notice. We would request that if you have any policy related queries or if you wish to pay for the renewal of your policy that you do this over the telephone. All of our services can be carried out over the telephone or via email.

All other efforts are being made to help safeguard the health of our customers, employees and their families but this will not affect our ability to conduct business as we are equipped to work remotely. We can host remote meetings via Microsoft Teams or Zoom so should this be of interest, please speak with your account handler to arrange accordingly.

Our contact numbers and email addresses will remain the same so you do not have to do anything differently to get in touch.

Finally, to get the latest updates you can visit our website or follow us on LinkedIn. We hope that you, your businesses and families stay safe during this challenging and ever changing times.

Kind regards

Claire Paulus

Introducing your BIS management team:

Sean McDonagh MCMI

Managing Director

Claire Paulus


Need Help?

Contact BIS

Our team are on hand to advise on the most suitable insurance solution to keep you protected.

Call us on 01992 669737 or complete the form and we'll be in touch.



Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

Core Company Values

We will act with transparency and clarity at all times


We will provide a reliable level of service to every client


Continuously looking for ways to improve


The ability to quickly adapt to our clients’ needs

Customer Feedback

As part of our continuous drive to improve services, we encourage customer feedback. Please take the survey below.

This is our first time with this company. Claire was extremely professional and always on the other end of the phone to talk me through everything and got us the best deal possible for the surgery.

Helen Rossiter, Practice Manager

I have used Claire previously and have always found her to go above and beyond to find the best deal. I look forward in working with her in the future when our renewals come up.

Karen Manciocchi, Practice Manager

I was pleasantly surprised how easy it was to have a claim processed with BIS. No form to complete or documentation to forward.

Mairi Harper, Practice Manager

We changed to BIS earlier in the year as their quote was cheaper and the benefits offered outweighed those from our then current insurers.

Chris James, Glendale Surgery